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Post by Heather T on Feb 24, 2006 19:20:03 GMT -5
We have come to the conclusion that our current server doesn't care about customer service. We have been down now for almost 24 hours and we have no resolution.
Instead of waiting another day to see what they will do, we've decided to move our services to a new and larger server. Jimbo and I will be working on this tonight and some of the cams MAY be up as early as tomorrow morning. Because it will be a new IP address everyone's local service will have to pick it up and it may take up to 24 hours to pick up the site.
We are very sorry for this problem and I can't apologize enough. This will be a nice upgrade for us even though the timing is bad.
We hope you will continue to watch......
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Post by Karen in South FL on Feb 24, 2006 19:50:25 GMT -5
Heather - of course I will stand by. hang out and continue to watch! You have a wonderful and amazing service!! I have been a lerker in marestare for almost 2 years now and been loving every single second you bring. Can't wait for the new service you are working on - just got the cable service and love streaming cam!!
THANK YOU for your update & service ;D
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Claire
Global Moderator
Posts: 1,030
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Post by Claire on Feb 24, 2006 20:13:27 GMT -5
Awwww Heather, you and Jimbo are dolls, I know this has been a horrible 24 hours. We all totally understand, and will be patiently waiting. God love you both, have you slept at all???
Big hugs all around!
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Post by Melody on Feb 24, 2006 20:18:29 GMT -5
Hugs to all of ya....this has to have been a nightmare in more ways than one... We will always be around.... Hugs again and thanks you guys!!
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Post by Lynn C on Feb 24, 2006 21:55:26 GMT -5
You know what? I kind of needed a break anyway. I've only just found this site in the past two weeks. I've seen the birth of three foals in this short time which has been exciting and wonderful. However, there has been a lot of sadness in this time too. OLWS, a very colicky mare after the birth, the death of a young stallion, a foal born too soon and the mare rejected it, a "red bag" foal. I don't know if this is usually how it is in the breeding business or if it's just been a bad year so far, but for right now I'm emotionally tapped out. BUT, when the cams are back up I'm sure I'll be watching!
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Post by tincher on Feb 24, 2006 22:29:07 GMT -5
Goodness, I am a newbie to all of this and it is soooo overwhelming. Just got on this week!! I cannot imagine what everyone is going through. Things will be better, the sun will rise again and in time all of our hearts will find a way to heal or at least learn how to go on and wait for the next obstacle in life. Seems like your board is a close group of people and very caring so I know we will all be patiently waiting for the good times ahead and many wonderful new and healthy foals. Thanks to Heather and all of her group for the wonderful work they do!
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Post by Jodie on Feb 24, 2006 22:45:10 GMT -5
Thanks to you Heather for my two years of mare staring. While it's a shame this problem occurred during foaling season, you can bet one and all will continue to support you. Your service has been exceptionally reliable and I, for one, will subscribe to your service when I'm finally ready with my own cams. ;D
Jodie LaRosh Road's End Ranch Foundation Bred Appaloosas
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Post by beckys on Feb 25, 2006 7:22:46 GMT -5
I know what a nightmare this has been for you, Heather. Hang in there. It will get better. Thanks for all you do!
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Post by elinore on Feb 25, 2006 7:39:04 GMT -5
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CackysGirl
Global Moderator
Love at First Sight
Posts: 264
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Post by CackysGirl on Feb 25, 2006 16:28:10 GMT -5
Heather you and Jimbo do a great job!!! on Top of your loss just days ago...you are also dealing with the server and people not understanding why they can't watch the cams... YOU are doing a wonderful job...never ever forget that. Hugs to you (the good Connie kind!) Wish I were there without the flu! Love you and Shannon and everyone at MRF! Connie
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