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Post by rich on Mar 6, 2007 21:26:15 GMT -5
If you are going to email either Jimbo or me for help with the cams, there is one very important thing to do first:
MAKE SURE YOU ARE GOING TO GET OUR REPLY!
Add the email address of the person you are emailing to your address book, or at least to your friendly list so your SPAM filters won't throw away our replies.
If you forget to do that, then check your SPAM or junk folders for our message.
If you don't get a reply, don't assume we're ignoring you.
Try emailing from an alternate email address, or supplying an alternate address in your message. If you are a registered forum member, include your forum name in your email. At least then we have a chance of contacting you.
You can also PM us through this forum. To PM me, find one of my posts, click my name, and at the top of my profile, click the "Send Personal Message" link.
Regards, Rich C. Support Specialist
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